Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you provide willingly. This may include your name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. We also collect payment details when you place orders, though processing is handled securely by our payment partners.

For our corporate clients, we might gather extra business data such as company registration information, preferred delivery timelines, and budget constraints. This supports us in delivering a service customized to your business requirements.

Our site automatically gathers certain technical details when you visit, including your IP address, browser type, device information, and how you move through the site. We use this to enhance site performance and learn how clients discover our services.

How We Use Your Information

We primarily use your personal information to complete flower orders and deliver outstanding customer service. This covers processing orders, coordinating deliveries, crafting custom arrangements per your requirements, and communicating about your service needs.

We also use information to enhance our services and the user experience of our website. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

StoneMarketMarketplace respects your privacy and does not sell your personal data to third parties. We only disclose information when necessary to deliver our services or when required by law.

We may share necessary information with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they render to us.

We may disclose information when required by law, a court order, or government demand. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Measures for Data Security

We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is completely foolproof. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your data is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and help us understand how people use our site. Cookies store your preferences and let us evaluate site performance.

You can adjust cookie preferences in your browser settings. Note that turning off certain cookies might impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only StoneMarketMarketplace and our own website. We are not liable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.

Get in touch about privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.